Last updated: September 2025

This Privacy Policy describes how we collect, use and protect personal data of users when visiting our website and using our car rental services in Tenerife. By using our website, you agree to the terms described below.

1. Information We Collect

First and last name;
Contact details (phone, email);
Car booking information (date, time, pick-up/return location);
Payment information (in case of online payment);
Data you provide voluntarily when contacting us via form or email.

2. How We Use the Information

The collected data is used solely to provide car rental services and improve the quality of service:

Processing and confirming reservations;
Communicating with the customer regarding rental details;
Providing additional services upon request;
Analysis to improve customer service.

3. Disclosure of Information to Third Parties

We do not sell or transfer personal data to third parties, except in cases when:

It is necessary to fulfill the booking (for example, sharing data with a rental partner);
It is required by law.

4. Data Protection

We use modern technical and organizational measures to protect your personal data from unauthorized access, alteration or deletion. All payments are processed through secure services using encryption protocols.

5. User Rights

Every user has the right to:

Access their personal data;
Request correction or deletion of data;
Withdraw consent for data processing;
Lodge a complaint with data protection authorities in case of rights violations.

6. Changes to the Policy

We may update this Privacy Policy from time to time. New terms take effect upon their publication on the website. We recommend checking this section periodically.

If you have any questions regarding the processing of personal data, please contact us via the contact form on the website.